FAQ
Frequently asked questions about our La Línea garage
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The basics
Where is the workshop?
In La Línea de la Concepción (Cádiz), very close to the Gibraltar border. Address: Calle de Manuel de Falla, 60, 11300 La Línea, on the corner of Calle Xauen.
How do I get a quote?
The quickest way is to WhatsApp us on +34 642 63 66 39 with the make, model and what’s wrong with the car. Photos help. You can also use the contact form.
Do you work on all makes?
Yes. The cars we see most are VAG group (Volkswagen, Audi, Seat and Cupra), BMW, Mercedes and AMG, Porsche and Jaguar, but we repair any make.
Do you take customers from Gibraltar?
Yes. We’re about 2 km from the frontier, around 5 minutes’ drive. We speak English and Spanish, and we accept pounds, though euros are preferred.
Will modifications pass the ITV or MOT?
It depends on the modification. An exhaust, an exhaust valve or an ECU map can affect the ITV and noise or emissions rules. We do the work to your specification, but keeping the car road-legal is the owner’s responsibility. If you need it, we can help with the ITV and homologation.
What are your opening hours?
Monday to Saturday, 10:00 to 19:00. Closed on Sundays. You can drop in without an appointment, but it’s easier to WhatsApp us first.
Payment, warranty and timings
How can I pay?
Cash, card, bank transfer or Bizum.
Do you take pounds sterling?
Yes, we accept pounds, although euros are preferred.
What warranty do you give?
New parts and our labour are covered by a warranty. We explain the terms with your quote.
Is there a charge for diagnosis?
We talk it through with you at the start, before any work, so you know where you stand.
How long will the job take?
It depends on the car, the job and the parts. We’ll give you a timescale with your quote.
While your car is with us
Do I need an appointment?
No, you can drop in Monday to Saturday, 10:00 to 19:00. It’s easier to WhatsApp us first, though, so we can make time for you.
Can I wait at the workshop?
You can, but we don’t really recommend it: most jobs take a while, so it’s better to leave the car and we’ll let you know when it’s ready.
Do you have a courtesy car?
No. If you’re coming from Gibraltar, it’s about a 35-minute walk back, or we can drop you at the frontier.
Can you collect and deliver the car?
Yes, depending on where you are. Ask us on WhatsApp and we’ll give you a price.
Do you use genuine parts?
Both genuine and good-quality equivalent parts. We explain the options and you choose.
Will you stamp my service book?
Yes. Servicing with us keeps your service history up to date.